What is the secret to forming strong, lasting relationships at work? It is building connections that feel genuine, supportive and collaborative, not just hitting targets.
Leaders who master this style create environments where employees feel valued and understood. This is the essence of the affiliative leadership style, the fourth and final pillar of constructive leadership.
Affiliative leaders focus on relationships, promoting teamwork and ensuring that people feel cared for. These leaders know that when individuals feel connected and supported, the entire team benefits.
The goal of this style is harmony in the workplace, where conversations flow easily, collaboration is seamless, and results are achieved without sacrificing relationships.
Affiliative leadership is a leadership style that focuses on forming meaningful, authentic relationships with your team and peers. It recognises the value of every individual, not just in terms of performance but in terms of the human connections that drive long-term success.
The term comes from Daniel Goleman, who identified affiliative leadership as one of six distinct styles in his Harvard Business Review article Leadership That Gets Results. His research across more than three thousand executives found that affiliative leaders create emotional bonds and harmony, and that the strongest leaders move between styles rather than relying on one.
This is the style I work on most with executive teams and their leaders. If you are looking to build more meaningful relationships at work, where communication is effortless, and outcomes are achieved harmoniously, affiliative leadership is a style worth embracing.
Here are six actionable strategies to help you become an affiliative leader:
1 Smile more and make eye contact
These small actions create warmth and connection, making it easier for others to engage with you.
2 Ask curious questions and listen deeply
When you take the time to understand the thoughts and feelings of others, you build trust and strengthen relationships.
3 Take the initiative to start conversations
Stepping out of your comfort zone and initiating dialogue with new people builds your confidence and expands your network.
4 Practice communication, both listening and talking
The more comfortable you are in conversations, the stronger your connections will be.
5 Show appreciation
Let others know how much you value them and their contributions. Recognition strengthens bonds and makes people feel seen.
6 Collaborate to solve problems
Involve others in the problem-solving process and focus on teamwork. Collaborative success brings teams closer together.
The affiliative leadership style changes the performance and culture of an organisation. Leaders who adopt this style create a sense of belonging that builds loyalty, reduces conflict, and drives high performance.
By nurturing authentic relationships, affiliative leaders create a work environment where trust, collaboration and satisfaction are the norm. Teams deliver results, and this creates harmony and a shared sense of purpose.
Conflict is still present in these teams. What changes is how quickly it surfaces and how safely it can be named, which is why conflict competency and affiliative leadership belong in the same conversation.
Example of the affiliative leadership style
One leader who exemplifies affiliative leadership is Gail Kelly, former CEO of Westpac. Known for her people-first approach, Kelly transformed the company by creating a strong sense of community and building connections across all levels of the organisation. Her emphasis on relationships and empathy made her a standout leader, especially in times of change.
Affiliative leadership improves morale and transforms team dynamics. Teams led by affiliative leaders show higher levels of psychological safety, which means individuals feel more comfortable taking risks, offering new ideas, and speaking openly. This environment of safety and connection enables teams to be more innovative and resilient in the face of challenges.
When individuals know they are supported, they are more willing to push boundaries and think creatively. This is the same shift McKinsey identified in its latest Organisational Health Index, where thriving employees are a key measure of organisational health.
To cultivate affiliative leadership properly, I use the Life Styles Inventory™ (LSI) tool. LSI combines self-assessment and colleague feedback to help leaders identify their behavioural styles and understand how to strengthen their leadership approach.
This tool provides insights into how you build and manage relationships, helping you develop the affiliative skills needed to create a more connected, high-performing workplace.
If you're ready to embrace affiliative leadership and foster an environment of collaboration and support, let's have a discovery conversation about how LSI can support your leadership journey.
Best wishes,
Clair.